Reservations

A credit card must be provided to guarantee your reservation.

Cancellation

All reservations must be cancelled by 3:00 pm a minimum of 48 hours in advance on the first day of stay. Any cancellations received later will result in a one night charge.

Check-In & Check-Out

Check-in between 4:00pm and 6:00pm. If other required, please let us know in advance in order to ensure we will be at home.

Check-out by 11:00am.

No-Show

The whole reservation is assumed to be cancelled and a minimum of one night stay will be charged.

Smoking

No smoking allowed on the property.

Children

Charlotte's Rose is not childproofed but we are happy to discuss your needs to accommodate children. There are no additional bed options and a maximum of two guests per room including children. 

PETS

Unfortunately, Charlotte’s Rose does not allow pets in our guest rooms. The Loft our self catering apartment may accommodate pets by prior arrangement.  Email or call us to discuss.