Reservations

A credit card must be provided to guarantee your reservation.

Cancellation

All reservations must be cancelled by 3:00 pm a minimum of 7 days in advance on the first day of stay. Any cancellations received later will result in 50% charge of the booked stay .

Check-In & Check-Out

Check-in between 4:00pm and 6:00pm. If other required, please let us know in advance in order to ensure we will be at home.

Check-out by 10:00am.

No-Show

The whole reservation is assumed to be cancelled and the full amount of the stay will be charged.

Smoking

No smoking of any kind allowed on the property.

Children

Charlotte's Rose is not childproofed but we are happy to discuss your needs to accommodate children. There are no additional bed options and a maximum of two guests per room including children. 

PETS

Unfortunately, Charlotte’s Rose does not allow pets in our guest rooms. The Loft our self catering apartment may accommodate pets by prior arrangement.  Email or call us to discuss.